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Overview
The Pre-sales Solution Consultant role provides strategic prospective to customers with technical expertise, build quality relationships at senior levels with both IT and Business leaders and professionals, conduct thorough needs analysis for targeted demonstrations, uncover potential objections, and assist in defining the competitive landscape. This includes activities such as needs analysis calls (discovery calls), filling out RFPs, product presentations, integration demonstrations, technical deep dives, follow-up calls, one-off demonstrations with the intent to educate, and work with the sales team to create the "complete solution" during the pre-sales process.
This role requires proven track record of solving complex problems, answer prospects' and team members' detailed global trade solution related questions, prepare and perform detailed solution demonstrations to corporate customers. This individual will report to the Solution Consulting Head and will provide support to Sales team in winning new global trade solution business.
About the role
Be a technical subject matter expert in supply chain operations and lead client facing demos and presentations to support the sales organization.
Work closely with sales executives and professional services team to achieve sales targets
Be able to professionally represent and sell our global trade management software solutions to corporate customers
Be able to articulate our value proposition as it relates to each prospect's unique critical business issues using customized global trade management software solution demonstrations
Establish strong relationships with customers and provide business process consulting to ensure clients achieve maximum business return
Work with other organizations to enhance solution offerings and provide feedback and direction from the field
Visit customers and develop relationships to provide insight and value-add stories to the sales cycle
Update data and configure functionality using SQL to build customer specific scenarios that are more easily related to their own business
About You You are a good fit for the role if you have:
Bachelor's degree in business or computer science
5+ years’ experience working in a customer facing role or as an integral part of a customer facing team.
Proven experience of pre-sales solution selling experience directly supporting complex sales engagements; selling a solution spanning multiple departments in a company and requiring their approval
Strong interpersonal skills, written & oral communication abilities and training skills/experience
ERP experience – hands-on experience with one of the major ERP platforms especially in supply chain module
Demonstrated ability to communicate highly technical concepts and processes in layman's term.
Demonstrated ability to resolve complex pre-sales technical problems, working with field sales personnel
Demonstrated ability to present technical concepts in clear manner to customers through demos and presentations
Knowledge of SAP GTS is desirable skill to have.
What’s in it For You Our people are our greatest assets. Here are some of the benefits we offer for your personal and professional growth:
Learning & Development: Best in class mentorship, process training and exposure to regional and global projects.
Benefits: Social insurance, transportation allowance, paid volunteering days, parental leave and many more.
Perks: Mental Health day off, ongoing learning and development and more
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